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Posted by Marco on January 12, 2002 at 12:54:18:
hello from the IAJE convention in Long Beach, CA! I am writing this message to ask for some advice to you all. I have flown here from Boston on an American Airlines flight, and checked my 100+ yrs old German bass in with my sturdy fiberglass trunk. I have traveled internationally with it for 6 years and never had a problem: the bass always got to destination in great condition. That was sadly not the case this time: as soon as I opened the trunk in Long Beach, I realized that the neck and the body of the bass were two separate entities. Since the case did not have a scratch in it, I assume that the bass must have been badly mishandled to have been broken into two parts WITHIN the hardshell case.
American Airlines said they don't cover musical instruments in their insurance policy, so basically they won't give me a dime and now I will be left to my own devices, having to spend $1000+ for the repairs, with no guarantees my bass will ever sound the same or have any value left.
Any advice me make AA pay for the damages? Unfortunately my bass was not privately insured, so they are the only ones I can try to get some money from.
Thanks in advance for your help,
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