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Re: American Airlines destroyed my bass! Any advice?


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Posted by Andy Seed on January 13, 2002 at 03:39:57:

In Reply to: American Airlines destroyed my bass! Any advice? posted by Marco on January 12, 2002 at 12:54:18:

: Dear Friends,
: hello from the IAJE convention in Long Beach, CA! I am writing this message to ask for some advice to you all. I have flown here from Boston on an American Airlines flight, and checked my 100+ yrs old German bass in with my sturdy fiberglass trunk. I have traveled internationally with it for 6 years and never had a problem: the bass always got to destination in great condition. That was sadly not the case this time: as soon as I opened the trunk in Long Beach, I realized that the neck and the body of the bass were two separate entities. Since the case did not have a scratch in it, I assume that the bass must have been badly mishandled to have been broken into two parts WITHIN the hardshell case.

: American Airlines said they don't cover musical instruments in their insurance policy, so basically they won't give me a dime and now I will be left to my own devices, having to spend $1000+ for the repairs, with no guarantees my bass will ever sound the same or have any value left.

: Any advice me make AA pay for the damages? Unfortunately my bass was not privately insured, so they are the only ones I can try to get some money from.

: Thanks in advance for your help,
: Marco
An open letter to Marco and everyone !
I'm sorry Marco but I can't be of any help here as I am not familiar with the laws regarding coverage of damage to other peoples property (while you are transporting it ) over in the U.S.A - this , however , should be an instance where your troubles serve as an invaluable lesson to us all .
1/ Never let your bass out of your sight when you are transporting it if possible ( I know this is not viable when travelling by air ) -- always work on the assumption that baggage handlers ARE the Missing Link !
2/ Always have your instrument insured by a specialist musical instrument insurance company - that way if the worst does happen at least you've got cover - insurance doesn't cost that much !
I'm sorry for the damage to your instrument Marco and wish you luck with your fight with the airline .
Andy .



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